FAQ`s
Shipping & Delivery
Do you ship worldwide?
Yes. We offer worldwide shipping to ensure our pieces can reach you wherever you are.
Where do you ship from?
Our orders are dispatched from international fulfillment centers, allowing us to provide a smooth, reliable, and efficient delivery experience worldwide.
When will my order be shipped?
All orders are carefully processed and dispatched within 24 hours of purchase.
How long does delivery take?
Orders are shipped within 24 hours. Worldwide delivery typically takes 4–6 business days with trusted express shipping partners.
Which shipping carriers do you use?
We partner with reliable international express carriers to ensure your order arrives safely, swiftly, and with the level of care it deserves.
Tracking & Order Information
How can I track my shipment?
Once your order has been dispatched, you will automatically receive an email with your tracking details. Tracking updates usually become available within 1–2 business days after shipment.
Where can I see my order details?
You will receive an order confirmation email with all purchase details immediately after placing your order. Should you need any further assistance, our team will be happy to assist.
I did not receive my confirmation email. What should I do?
Please first check your spam, junk, or promotions folder. If you still cannot locate it, contact us at [contact email], and we will gladly resend your confirmation right away.
Customs, Duties & Taxes
Do I have to pay import taxes or customs fees?
No. We proudly cover all import duties and taxes worldwide, ensuring a seamless and worry-free delivery experience from checkout to arrival.
Brand Autonomy
Is Strapbuy.com affiliated with Swatch or Audemars Piguet?
No. Strapbuy.com is an independent design project, created with its own artistic vision and identity.
We are not commercially, contractually, or officially affiliated with Swatch Group SA, Audemars Piguet Holding SA, or their collaboration.
Our work is dedicated solely to crafting a refined compatible accessory. Strapbuy.com is not endorsed, sponsored, or authorized by either brand.